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Tell us the details of the products you may like to purchase, and we’ll respond with an accurate quote.

Need something else? Use our Contact Us page.

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Frequently asked questions (FAQ)


How long will it take for my online order to arrive?


At King & Moffatt Retail Ltd We deliver to any address in the Republic of Ireland. On delivery of all large appliances we will collect your old appliance for FREE. Please ensure your old appliance is disconnected and ready for removal.

Large Items (washing machines, cookers etc) will usually be delivered to you within 5-7 working days, depending on your location – NB. Outlying rural areas may take longer. Unfortunately it is not possible for you to choose a delivery date. You will receive a text message the evening prior to delivery, with an estimated time for the following day.

Small items such as laptops, vacuum cleaners, will be delivered to you within 2-3 working days via An Post Express. If you are not at home at the time of delivery An Post will leave a docket with instructions to collect at your local depot.

Special order items which we have to special order from the manufacturer may take longer to deliver. Please see individual product delivery information tab for more detail.

We will send you a notification via email when your order has been collected from our warehouse for shipping.

Our standard deliveries are made between the hours of 8am and 6pm, Monday to Friday. A signature will be required upon delivery*.

If you are in the process of building or moving house and want to order in advance, we can store your order in our warehouse until you are ready to receive it.


Can I reserve a date for delivery?


Unfortunately it is not possible for you to choose a delivery date. You’ll receive an email when your order is being dispatched and a text message the evening prior to delivery, with an estimated time for the following day.


I’m having some difficulting processing my payment details on kingandmoffattretail.com?


We accept all major Credit & Debit Cards (including MasterCard, Visa). Payment can also be made using a registered PayPal account. Payments are securely processed via SagePay for the highest level of security.

3D Secure

Your 3D secure password will be required when purchasing via credit or debit card on Euronics.ie. If you have not yet set up your 3D secure password, or can’t remember your 3D secure password – just contact your bank directly and they will usually help you set it up straight away.

The 3D Secure authentication is an additional fraud prevention scheme which allows shoppers to create and assign a password to their card that is verified whenever a transaction is processed through a site that supports the use of the scheme. The addition of password protection allows extra security on transactions that are processed online.

Placing your order

· First add the item you wish to buy to your shopping cart

· Next, click on the checkout now button (or ‘continue now’ if you wish to add more items)

· Review your order summary in the cart page and click ‘checkout’

· On the next page select ‘express guest checkout’

· Enter your billing information first

· Hint: If you are ordering from overseas, enter your billing address as normal, but choose Ireland as the country

· NB. We can only deliver within the Republic of Ireland

· Enter the delivery information (the address you want your order to be delivered to) and click ‘next’

· The delivery options & pricing will appear

· Now click on ‘place order and pay’

· Review the order summary, and tick that you agree to our T&Cs in the orange section

· Then click on the green button ‘pay securely now’

· This will bring you to the sagepay secure payment screen where you should choose your payment method

· (You can pay on our site using most credit & debit cards and also with a registered PayPal account)

· Hint: If you are paying via credit or debit card please ensure you know your 3D secure password

· Enter the payment details as directed and complete your payment

· Your’re done!

Note regarding PayPal payments

Please ensure your are using a registered PayPal account. Payments made using unregistered or guest accounts may be rejected.


What if I want to return something which I ordered online?


Please complete the returns form here and a member of our service team will be in touch.


I’m moving house / buying a new house and want to get a quote for several appliances?


We’ll be happy to send you our most competitive quote – please email sales@kingandmoffattretail.com and include the speciifcations and / or model numbers of the appliances you are interested in, as well as your contact information, and we’ll come back to you within 1-2 days with a quote. We can also store your order in our warehouse until you are ready to receive it.

King & Moffatt Retail Ltd

Unit 1, Hawthorn Cresent,

Sligo road,

Carrick on shannon,

Co. Roscommon

 N41 P6W3

071 96 22847

Opening Hours:

Monday – Saturday : 9:00am-6:00pm

Sunday: Closed

Bank Holidays : Closed

WE SIMPLY OFFER THE BEST SHOPPING EXPERIENCE ELECTRICAL APPLIANCES GADGETS & ACCECORIES LIGHTING & HOUSE DECOR IN IRELAND

About



King and Moffatt Retail Ltd is based in Carrick on Shannon and is the best known home appliance store in Leitrim and Roscommon offering the best prices to our customers.

Established in 2006, we employ ten people in our store and pride ourselves on the quality products and customer service that we provide.

With not just offering the best prices, we also have friendly and knowledgeable sale assistants who can solve any queries you may have and help get you through the buying process.

We pride ourselves in customer service and product knowledge and price. We take the time to get to know our customers and products, so when you come into our store, not only will our staff be there on hand to give you a competitive price, they’ll be able to provide you with advice you can really trust.

King & Moffatt Retail Ltd focuses on after sales service; from delivery to installation, servicing and repairs, your experience does not stop when you exit the shop. We care about our customers and pride ourselves on the attention we give to our customers after the sale.

Our delivery service covers a 45km radius of our store, collection of your old appliance for recycling and we offer the various types of installation.

Here are some of the top brands King and Moffatt Retail Ltd offer :

Asus, Acer, Apple iPod, Belling, Beko, Bosch, Candy, Canon, Dimplex Dyson, Electrolux, Epson, Hoover, Hotpoint, Indesit, Kenwood, LG, Miele, Morphy Richards, Philips, Powerpoint, Samsung, Siemens, Sony, Toshiba, Whirlpool, Zanussi.

Shopping at King and Moffatt Retail



King and Moffatt Retail is one of 50 Euronics stores who are Locally owned home appliance stores, who have come together as members of the Euronics Ireland group to get the best prices for our customers!

With over 50 stores nationwide, we’re keeping hundreds of jobs in our local communities, so by shopping at Euronics you can be sure you’re supporting local.

Have you got a query? Send us a message for any questions you have.

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Delivery

Here at King and Moffatt Retail Ltd we offer a delivery service which covers a 45km radius of our store, collection of your old appliance for recycling and we offer the various types of installation.

Recycling

Here at King & Moffatt Retail Ltd we can help you dispose of your old appliances in an environmentally friendly manner. We will take away your old large appliance when we deliver your new one, and make sure it is recycled in accordance with the EU’s WEEE Directive.

We can take away your old appliance on delivery as long as it’s disconnected, or you can bring it into our warehouse which is also located on the Sligo road, Carrick on Shannon. We DO NOT charge for this service.

Please ensure that all personal data held on computers etc is removed before being sent for recycling.

Have you got a query? Send us a message for any questions you have.

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